What’s our strategy? Why do you need us? It’s simple.
Any average Internet user can create an account and update their profile. Only a Marketing Strategist can take these simple acts and turn them into a profit-generating campaign, yielding long-term customer relationships. Many businesses make the mistake of managing their online presence as an afterthought consisting of making a post or two a week. This is a very passive approach to marketing. Similar to real-world marketing, the Digital Marketer must take a proactive approach, reaching out to gain your customers’ business, involvement and loyalty. This should consist of a deliberate effort to engage your target market on their own ground. The successful Marketing Strategist doesn’t just wait for your customers to come to you, choosing instead to actively pursue potential markets by creating content that attracts customers from all parts of the web.
We believe that quality interaction leads to brand awareness and greater returns for our clients. Marketers that focus on quantity over quality of content can actually scare your customers away. Due to the personal level of interaction that social media provides, you want to make sure that your customers never feel like their personal space is being violated. Not only does Digital Media provide a barrier free space with which to reach customers, but it allows a deeper bond to grow through valued interaction. Statistics show that customers who actively engage their favorite brands via Digital Media, are more likely to purchase products at a greater price and frequency.
Here at PULSE Media, we focus on the three I’s. “Interact, Involve, and Inspire.”
Digital Interaction is a much more complicated idea than most companies realize. It is a two way street that goes far beyond simple sales and promotion. True interaction with your customers should be based upon a open dialogue - exchanging ideas, likes, and interests - and having a commitment to customer relationships. Today’s businesses must be focused on the constant perception and relationships that their markets form with their brand. The ultimate goal being the insertion of your brand into your customers’ daily lives.
The ability to get your customers Involved in your brand is an advantage unique to Digital Media. After building Interaction with your fans and followers, you can now begin to merge their lives with your brand. Getting your customers Involved will build a sense of ownership in your product, and foster brand loyalty. To do this you can use Digital Media as a forum for customer feedback, opinions, recommendations, advice, and direction. This can be an excellent opportunity to use your growing community to interact with itself, and have your own customers helping each other. As customers become more engaged and involved with your brand they will be exponentially more motivated to recommend your business to others. This in turn will yield a far greater ROI, and a better closing sales ratio for those customers who hear about you via friendly recommendations. Involving your customers in your R&D, sales, promotion and customer service process can pay off huge dividends in both the long and short term.
Inspiring your customers to buy is the final and most important part of your marketing strategy. In the end, the ultimate goal should be to motivate your customer into purchasing your product or service. However, there are several different ways with which to motivate your fans. One of the most powerful can be Digital Media’s ability to spread your business though word of mouth and recommendations. With an effective strategy your customers should feel connected to your brand and inspired enough to share with their friends. This begins one of the most impactful trends available on digital space known as “going viral”. To hit this viral mark is the pinnacle of marketing and ROI success. Through consistent, strategic, and involved marketing, we at PULSE Media can provide you with world class results for your businesses marketing needs.